Sunday, August 18, 2013

Fiskars Fantastic Warranty, Circle E Candles, and Scones

Do y'all have any Fiskars products? I have one of their punches. I use it all the time. I made cupcake toppers for my son's graduation party with my punch. Well, the other day, it broke. Like, the handle completely broke off. 

Case in point...

I actually still had my receipt even though I bought it a couple of years ago. I started by calling Joann's where I purchased it. I asked if I could just exchange it, but they told me to call the manufacturer. They said Fiskars has a pretty good warranty program. Well, I was skeptical, but I called anyway. The guy on the phone said they do give them a lifetime warranty. All I had to do was take a pic of the broken item, then email them the pic with a description of the item. They said to put the word "warranty" in the subject box and include my contact info.  

He said they would mail me a new one once they received my photo. Hmm...I was still very skeptical. I thought for sure they would find a reason NOT to replace it. 

I went ahead and took a pic with my phone and sent it to them with the description (extra large circle punch with scalloped edges) and my contact info. and waited...

Look what arrived a couple of weeks later!!!! A brand new one, with no questions asked! They paid the $6 shipping too! Kudos to Fiskars!! 

circle e bird of paradise scent
Have y'all tried these Circle E candles? I just have this one in the "Bird of Paradise" scent, but it's so, so good! 


I put this on Instagram the other day. Mostly to make my mom jealous. Hee! I made these Mocha Chip Scones and they were so good! The recipe uses Bisquick and it's so easy. It's a Sandra Lee recipe, if you're interested. I'm sure it'll come up if you google it. :)
That's all for now. Have a great day!

~Lisa

4 comments:

  1. I am impressed with the Fiskars replacement. It's nice to know that there are some good companies still out there. I've never seen those candles before. It looks pretty! I bet the scones were good. I've never made homemade scones before. Sandra Lee always makes easy recipes. I could probably handle it then. LOL!

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  2. That's really cool about Fiskars -- great customer service!

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  3. Wow, I can't believe they replaced it no questions asked! It is impossible to find good customer service these days so it's nice to know there are still some good companies out there! I haven't seen those candles before...I bet it smells heavenly though :o) Your scone looks sooooooo delicious.
    ~Des

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  4. All I use in my sewing room is Fiskars. Glad to hear they took good care of you!

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